Santa Cruz Healthcare Center Named Recipient of National Quality Award
Santa Cruz Healthcare Center's efforts are now receiving national recognition. Santa Cruz Healthcare Center is a 2010 recipient of a Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association and National Center for Assisted Living.
The AHCA/NCAL Quality Award is modeled after criteria from the Malcolm Baldrige National Quality Award, the nation’s premier recognition for quality achievement. Recipients are recognized for their significant commitment to a continuous quality improvement process in the delivery of quality care. The facilities selected have made customer satisfaction and quality outcomes their top priority.
Santa Cruz Healthcare Center Named Recipient of Excellence in Action Award
My InnerView's Excellence In Action award honors those nursing homes that achieve high levels of excellence in overall facility quality as demonstrated through receiving an AHCA Quality Award or by having overall resident and family satisfaction levels fall within the top 10% of My InnerView's customer database. As a recipient of the award, these facilities join the elite ranks of only 380 nursing homes that received the award in 2007.
To be eligible for the award, nursing facilities must be a member of My InnerView and participate in at least one survey cycle of residents and families throughout the year.
For more information and a complete list of recipients, please visit:
www.myinnerview.com
